View a Contact's Status - Mitel Help Center

View a Contact's Status

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You can view a contact’s availability status (presence) in the following ways:
Contact Tiles on the Home Screen - Access the Home screen and each contact’s availability status is displayed as a colored circle on the lower-right side of each Tile.
Group Tiles on the Home Screen - Access the Home screen, tap the desired Group, and in the Group screen that opens, each group member’s availability  status is displayed as a colored circle on the lower-right side of each Tile.
In the Contacts List - Access the Contacts list, tap any contact, and that contact’s status is displayed as a colored circle on the lower-right side of their avatar.

The following describes the different availability status (presence) values for a contact:
Indicates that a contact is available to chat or receive calls.
Indicates that a contact is busy on a call or does not want to chat or receive calls.
Indicates that a contact has enabled the DND (Do Not Disturb) feature to block all voice calls.
 Indicates that a contact has not yet set their own presence in the OfficeLink app.
To learn more about managing your own availability status, see Set Your Presence.


Regardless of a contact’s availability status, you can always send them a chat message.