What is OfficeLink? - Mitel Help Center

What is OfficeLink?

Tips, tricks and support

Want to stay connected and communicate more effectively with your customers and co-workers? Are you missing critical business calls? If your business relies on staying connected and being available for all opportunities, the Mitel OfficeLink app is the mobile solution designed for the communications and workflows of businesses like yours.
  • Answer and direct incoming calls immediately from any location
  • Find and connect with individuals and groups via calls and chats
  • Utilize a simple and intuitive interface for a better user experience
  • Manage communications and voice-centric workflows more effectively

The OfficeLink app provides the best features of a business desk phone on your mobile phone:
  • Business voice features including transfer, swap, park, group calling, and hunt groups
  • Do Not Disturb (DND) for mobile app and desk phone
  • Secure personal 1:1 and group chat
  • Live status (presence) of users and extensions
  • Dynamic call history
  • Contact synchronization and management
  • Simple admin controls

Marketed as the "Mitel OfficeLink Mobile Application," the app is listed as "Mitel OfficeLink" when searching the app store on your phone. When the app is installed on your phone, the icon is named "OfficeLink."
To download the latest version of the app, if you have an iPhone, click here for the App Store or if you have an Android phone, click here for the Google Play Store. You can also open the App Store or Play Store app on your phone and search for "Mitel OfficeLink."
The OfficeLink app is supported for the following devices:
  • Android phones with OS version 6.0 and above
  • iPhones with iOS version 10.3 and above