Create and Edit a Group - Mitel Help Center

Create and Edit a Group

Tips, tricks and support















After you add multiple contacts as Tiles on the Home screen, you can combine specific contacts into one or more Groups. Groups can consist of contacts who are members of a specific team or contacts with whom you need to have recurring conversations.

  

The MiVoice Office app enables you to start a conference call with all members of a Group, but only when all members are business contacts who have the MiVoice Office app. Business contacts who do not have the MiVoice Office app display an avatar with this blue phone icon . To place a Group call, tap the Group's Tile on the Home screen and then tap the phone icon displayed to the right of the Group's name. Note that the "Use GSM" feature must be disabled in the Settings screen to place a Group call, which requires a Wi-Fi or LTE network.

  

To Create a New Group

To create a new Group, you need at least two contact Tiles on the Home screen. For help with adding contact Tiles, see Contacts Overview.
  1. Touch and hold the Home screen until the plus sign appears.
  2. Touch and drag one contact Tile over another contact Tile to start a Group.
  3. In the "Create a group" screen that opens (see image below), do one of the following:
    • To copy both contacts into the new Group, tap “Duplicate contacts to group.” This keeps both contact Tiles on the Home screen.
    • To move both contacts into the new Group, tap “Move contacts to group.” This removes both contact Tiles from the Home screen.
  4. Type a name in the “Group name” area.
  5. Tap Save, which returns you to the Home screen, and tap Save again.

To Edit an Existing Group


  1. Touch and hold the Home screen until the plus sign appears.
  2. To modify a Group’s membership or edit the name, tap the Group Tile and do the following in the Group screen that opens (see image below):
    • To remove contacts from the Group, tap the X displayed on each contact you want removed.
    • To add contacts to the Group, tap the plus sign to add more members to the Group, tap each desired contact (adds a check mark), and tap "Add to Group." For help, see Add Contacts to a Group.
    • To edit a Group name, tap the Group name, edit the name, and tap any unused space on the screen or tap the Done or Return key on your phone's keyboard.
  3. Tap Save (or Cancel) at the bottom of the screen.
  4. To navigate back to the Home screen, tap the back arrow < to the left of the Group name. If you do this before tapping Save on the previous screen, tap Save at the bottom of the Home screen.

To Delete an Existing Group

See Delete a Group.