Supported Devices, Regions, and Languages - Mitel Help Center

Supported Devices, Regions, and Languages

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Supported Devices

The Mitel MiVoice Office app (version 3.0 and later) is designed to support 64-bit hardware only. It supports:
  • Android phones with OS version 6.0 and later
  • iPhones with iOS version 11.4.1 and later
Existing MiVoice Office app users can continue to use the current version of the app on their 32-bit iPhones or Android phones. However, they cannot upgrade to MiVoice Office app version 3.0 or later.
For a list of known issues with the supported devices, see Known Issues.

Supported Regions

CloudLink solution can be deployed in the following countries.
  • United Kingdom
  • France
  • Germany
  • Switzerland
  • Austria
  • Belgium
  • Croatia
  • Cyprus
  • Czech Republic
  • Denmark
  • Finland
  • Greece
  • Hungary
  • Italy
  • Liechtenstein (not supported by Apple Store)
  • Luxembourg
  • Netherlands
  • Norway
  • Poland
  • Portugal
  • Serbia (not supported by Apple Store)
  • Slovakia
  • Spain
  • Sweden
  • Turkey

Supported Languages

The following languages are supported for both the app and the online help:
  • English (North American)
  • French
  • German
By default, the display language of the app is specific to the country to which you have registered the app. You can change the default language by selecting a language of your choice in the native settings area of your mobile phone. The Mitel MiVoice Office app applies this setting to change the display language for the user interface to the selected language.

Support for Remote Workers

Remote workers using Mitel MiVoice Office app must register with a CloudLink account in one of the countries listed in the Supported Regions section in this topic. For help, see Register Your Mitel MiVoice Office App.
When remote workers place a call, they will hear the default ringtone specific to the country in which they have registered the app. For example, remote workers in Italy, who have registered their Mitel MiVoice Office app in France, will hear the ring tone specific to France.
Remote worker support is available in the following countries:
  • Belgium
  • Croatia
  • Cyprus
  • Czech Republic
  • Denmark
  • Finland
  • Greece
  • Hungary
  • Italy
  • Liechtenstein (not supported by Apple Store)
  • Luxembourg
  • Netherlands
  • Norway
  • Poland
  • Portugal
  • Serbia (not supported by Apple Store)
  • Slovakia
  • Spain
  • Sweden
  • Turkey