Log In / Log Out - Mitel Help Center

Log In / Log Out

Tips, tricks and support















Logging in and out of the MiVoice Office application is easy to do. Follow the Log In and Log Out instructions below. When you log out, you will no longer receive any notifications for incoming calls and chat messages. The next time you log in, all of your calls, chats, and contacts will be there for you to access.


All features described in the online help for the MiVoice Office application require being logged into the application.

Log In

When you log in to the MiVoive Office application for the first time after installation, the use of certain features will generate on-screen messages asking for permission to access areas of your mobile phone. To learn more, see Permissions and Notifications.
  1. Open "Mitel Office" on your phone and tap Login. The Mitel user login page is displayed.
  2. Enter your user name and click Next.
  3. Enter your password, and click Next to log in to the application.
Forgot your password? No worries, see Forgot Your Password to learn how to set a new password.

Log Out

Please select the appropriate tab below to view instructions specific to your type of mobile phone.


  1. On the navigation bar at the bottom of the Home screen, tap the Settings icon on the right.
  2. Tap Logout at the bottom of the list.


  1. On the Header bar at the top of the Home screen, tap the navigation menu icon  on the left.
  2. In the navigation menu that opens, tap Settings.
  3. Tap Logout at the bottom of the list.
If there are problems with your Wi-Fi or cellular network connectivity, you may see a “device offline” or “call service not available” message. When this occurs, you may be unable to log into the app. If this issue persists, contact your IT administrator.


Use of the MiVoice Office app is limited to one mobile device at a time. If you have the app installed on multiple devices, do not log into the app on more than one device at the same time.