DND (Do Not Disturb) - Mitel Help Center

DND (Do Not Disturb)

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To enable the DND (Do Not Disturb) feature on your MiVoice Office app, set your availability status to DND. To disable DND on your app, set your availability status to Available or Busy. For more information about setting your availability status in the app, see Set Your Presence.
When DND is enabled on your MiVoice Office app:
  • All new incoming voice calls are blocked from ringing your MiVoice Office app and the desk phone associated with your Mitel CloudLink account. Existing ringing or connected calls are not affected.
  • Callers hear a busy signal or are prompted to leave a voicemail depending on how the 'Forwarding Path' is configured on the MiVoice Office PBX for your Mitel CloudLink account.
  • All other app features including personal chat, group chat, and chat notifications are not affected.
  • Group calls are placed to all group members who do not have DND enabled.

Setting DND to ON or OFF using the desk phone associated with your Mitel CloudLink account does not enable or disable DND on your MiVoice Office app.