Tips, tricks and support
The DND (Do Not Disturb) feature blocks incoming calls to your MiVoice Office app and the desk phone associated with your Mitel account.
When DND is enabled on either your MiVoice Office app or your associated desk phone:
DND is enabled on both your app and your associated desk phone.
All new voice calls are blocked from ringing your app and your associated desk phone.
Existing ringing or connected calls are not affected.
All other app features, including personal or group chat and chat notifications, are not affected.
Group calls are placed to all group members who do not have DND enabled.
Callers hear a busy signal or are prompted to leave a voicemail depending on how the 'Forwarding Path' is configured on the MiVoice Office PBX for your Mitel CloudLink account.
To enable DND on your MiVoice Office app, set your availability status to DND. To enable DND on your desk phone, set DND to ON. To disable DND on your MiVoice Office app, set your availability status to Available or Busy. To disable DND on your desk phone, set DND to OFF. For more information about setting your availability status in the app, see Set Your Presence.