Call Features - Mitel Help Center

Call Features

Tips, tricks and support















During a call, you have the following options:
mute - Prevents the other party from hearing your voice and any background noise.
dialpad - Enter a phone number using the dialpad.
speaker - Play audio using the speaker on your mobile device.
hold - Place the caller on hold.
transfer - Transfer an active call to one of your contacts or another phone number
end call - Tap the red phone icon to end the call.
chat - Tap the chat icon in the top-right corner to chat with the caller (if possible).
back - Tap the arrow in the top-left corner to navigate back to the last page you visited.

You can set DND (Do Not Disturb) at any time to block calls to your MiVoice Office app. For instructions, see Set Your Presence.