What is CloudLink? - Mitel Help Center

What is CloudLink?

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Mitel CloudLink is a platform that enables communications between an on-premise MiVoice Office PBX and cloud-based applications like Mitel OfficeLink. The following diagram shows the components and connections for the CloudLink platform.

CloudLink includes the following: 
  • CloudLink Platform - The platform that provides services for CloudLink apps.
  • CloudLink Gateway - The device that connects a MiVoice Office PBX, which is installed on premises, to the CloudLink platform and CloudLink applications. The Gateway appliance is Mitel's first such device with many more in development. The Gateway can be an external device in a standalone platform or an embedded device in an SMBC platform.
  • CloudLink Apps - Applications that use a CloudLink Application Programming Interface (API) and micro-services to provide hybrid communications services to Mitel customers. OfficeLink is Mitel’s first CloudLink app with many more in development.