Enter PBX Information - Mitel Help Center

Enter PBX Information


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The PBX step of the customer onboarding process requires entering information about the PBX to begin establishing a connection between it and the CloudLink platform.
Please select the appropriate tab below to view instructions specific to your type of MiVoice Office PBX.

     
  1. Enter the information described below:
    • PBX Type - Make sure the model PBX (MiVoice Office 250) utilized by your CloudLink account is selected.
    • PBX Name - Enter any name (used as the PBX ID for your CloudLink applications).
    • IP Address - Enter the IP address of the MiVoice Office 250 PBX.
    • Trusted Application Password - Enter the same password here that was entered in the System > CloudLink Gateway folder on the MiVoice Office 250 PBX.
    • OAI Port - Enter the OAI port number if different than the default port number for the OAI service. Note that Unified Voice Messaging uses port 4000.
    • SIP Trunk Group Auth Outbound Username - Enter the same value as the Out-Bound Username for the SIP trunk group on the MiVoice Office 250 PBX.
    • SIP Trunk Group Auth Outbound Password - Enter the same value as the Out-Bound Password for the SIP trunk group on the MiVoice Office 250 PBX.
    • SIP Trunk Group Extension - Enter the extension number associated with the SIP trunk group on the MiVoice Office 250 PBX.
  2. Click Save.
      

The PBX step is required for standalone platforms only. For SMBC platforms, go to Connect or Sync the PBX for information about the Sync step (used instead of the PBX and Connect steps shown above).

  1. Enter the information described below:
    • PBX Type - Make sure the model PBX (MiVoice Office 400) utilized by your CloudLink account is selected.
    • PBX Name - Enter any name (used as the PBX ID for your CloudLink applications).
    • IP Address - Enter the IP address of the MiVoice Office 400 PBX.
    • Port - Enter the port number if different than the default port number selected for the CSTA service during Configure MiVO400 on Standalone Platform.
    • CloudLink System Username - Enter the same username entered during Configure MiVO400 on Standalone Platform.
  2. Click Save.
For both standalone and SMBC platforms, see Connect or Sync the PBX for details about the next step of the onboarding process (Connect or Sync).