Tips, tricks and support
To deactivate an existing customer:
Click the X at the far right of the customer in the Partner Dashboard.
To confirm that you want to deactivate the customer, type the word “deactivate” in the text box that appears.
Click Deactivate Customer.
You cannot reuse email domains that have been allocated to users in other customer accounts. Before deactivating a customer, you must clear the existing email domains in the customer's account to ensure that you can reuse the domain in a new customer account if needed in the future.
You can modify or delete an existing customer from the Partner Dashboard, which is the home page of the CloudLink Gateway Portal.
Customers who have already been deactivated are not displayed in the Partner Dashboard.
Reactivate a Deactivated Customer
To reactivate a previously deactivated customer, contact Mitel Partner Technical Support via a login at https://www.mitel.com/en-ca/login.