Tips, tricks and support
The CloudLink Gateway Portal, which is also known as the Partner Dashboard, is used by Mitel Channel Partners and Resellers for the following purposes:
Create an account on the CloudLink platform for a new customer.
Configure the CloudLink Gateway.
Associate the Gateway with a customer account in the CloudLink platform.
Connect or sync the Gateway to a PBX
Remotely manage a previously configured Gateway associated with a customer.
To properly associate a Gateway with a new customer account on the CloudLink platform, the CloudLink Gateway Portal must be accessed the first time as indicated below.
For standalone platforms, which have an external Gateway, the Portal must be accessed the first time by connecting to the Gateway from the same LAN subnet.
Details are in the Portal Access for Standalone Platforms section of this topic.
For SMBC platforms, which have an embedded Gateway, the Portal must be accessed the first time from the SMB Controller Manager.
Details are in the Portal Access for SMBC Platforms section of this topic.
After a customer has been associated with a Gateway, you can access the CloudLink Gateway Portal to manage customers in the following different ways:
By connecting from the same LAN subnet to the Gateway at http://cloudlink.local/ (for standalone platforms only)
By accessing the "Application configuration" link in the SMB Controller Manager (for SMBC platforms only)
By accessing Mitel MiAccess at https://connect.mitel.com/
By accessing the Gateway Portal directly at https://mitel.io/cloudlink/gateway
The CloudLink Gateway Portal works with the latest versions of the following supported browsers: