Tips, tricks and support
Use the following instructions to set Automatic Route Selection (ARS) for connecting to the CloudLink Gateway:
In the MiVoice Office PBX, navigate to the System > Numbering Plan > Facility Groups folder.
In the Facility Groups folder, create Facility Group P1506 for CloudLink. If P1506 is already in use, choose an unused Facility Group.
In the Dial Rules folder for the newly created Facility Group, use only the Numbers for your geographic region as indicated in the image below.
Dial Rules folder used to configure the CloudLink Gateway
In the Trunk Groups/Nodes folder for the newly created Facility Group, add the CloudLink SIP Trunk Group.
Trunk Groups/Nodes folder used to configure the CloudLink Gateway
Navigate to the Route Groups folder (below the Facility Groups folder), create Route Group P1001 for CloudLink, expand the folder, and select the Dial Patterns folder. Add a specific Dialing Pattern to access CloudLink. You are defining a digit string that can be dialed by the system to select the CloudLink SIP Trunks. The example below shows 766 followed by 11X’s.
Dial Patterns folder used to configure the CloudLink Gateway
Within the new Route Groups folder for CloudLink, select the Facility Groups folder, and add Facility Group P1506. If P1506 is already being used, add the Facility Group previously created for CloudLink in step 2. of this article.
Facility Group added to Route Group
Make sure the Route Group assigned to CloudLink is at the top of the list (set to 1 in the Order column). If not, drag CloudLink to the top position.
CloudLink set to top position in Route Groups
Navigate to the Toll Strings folder (below the Route Groups folder), open the sub-folder for your geographical region as indicated in the image below, and add your specific Dial Patterns.
Add Dial Patterns in Toll Strings Subfolder for the Geographic Region